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Administrative systems of the world - Part 1
- The Office of Personnel Management is the central personnel agency in the USA. It manages the federal civil service and determines the direction of the development of the merit system. It assumed all the functions (except the quasi-judicial) of the former United States Civil Service Commission. Its responsibilities include the following.
- Preparing personnel policies, rules and regulations
- Administering civil service examinations
- Recruiting and promoting civil servants
- Development and training of employees
- Personnel investigations
- Personnel program evaluation
- Administering retirement and insurance programmes
- Providing guidance to other personnel agencies
- The OPM is headed by a Director. He is appointed by the President with the consent of the Senate. His term of office is four years.
- The Merit System Protection Board (MSPB) assumed the quasi-judicial functions of the former United States Civil Service Commission. It is the watchdog agency of the federal civil service merit system and protects federal employees from abuses and prohibited personnel practices. It hears and adjudicates appeals by federal employees on adverse personnel actions like removals, suspensions and demotions. It has the authority to enforce its decisions and to order corrective and disciplinary actions. The MSPB consists of three members. They are appointed by the President of the USA with the approval of the Senate. Their term of office is seven years. Like the former civil service commission, it is also bipartisan in composition. Within the MSPB, an Office of Special Counsel (OSC) was created. It functions as an independent investigative and prosecutorial agency and litigates before the MSPB. Its main role is to protect the employees from prohibited personnel practices, especially reprisal for whistleblowing, that is, reporting on waste, fraud and corruption of an administrative agency. Such employees are called 'whistleblowers' and are protected from any form of reprisal in return for information on agency abuses.
- The Federal Labour Relations Authority (FLRA) was set up to consolidate the central policy-making functions in federal labour-management relations. It administers the federal service labour-management relations under the provisions of the Civil Service Reform Act of 1978. The FLRA consists of three members. They are appointed by the President with the approval of the Senate. Their term of office is five years. Within the FLRA, there are two more entities namely, the Office of General Counsel (OGC) and the Federal Service Impasses Panel (FSIP). The OGC investigates and prosecutes unfair labour practices. The FSIP provides assistance in resolving negotiation impasses between agencies and unions.
- In addition to the above three independent agencies created by the Civil Service Reform Act of 1978, there is an independent personnel agency called Equal Employment Opportunity Commission (EEOC). It was created in 1964 by the Civil Rights Act and federal employment was put in its jurisdiction in 1978. It eliminates discrimination based on race, colour, religion, sex, national origin, disability or age in both government and private employment. In 1978, the federal equal employment functions of the former Civil Service Commission were transferred to the EEOC. It consists of five members. They are appointed by the President with the approval of the Senate. Their term of office is five years.
- Professional and Scientific
- Sub-Professional and Sub-Scientific
- Clerical, Administrative and Fiscal
- Custodial
- Mechanical
- The OPM conducts civil service examinations for federal jobs. The examinations are practical in nature.
- There is a system of 'lateral entry'. This facilitates entry of candidates into civil service at all ages and at all level. This helps the movement of candidates between government and private enterprises.
- There are four types of examination - written tests, oral tests, performance tests, and ranking tests (i.e. evaluation of candidates on the basis of their education, training and experience).
- The examinations are either 'assembled' or 'unassembled,' as they are called in administrative phraseology of the USA. In case of assembled examination, candidates are tested simultaneously in large groups at a designated place. It is a written examination and used for filling positions of clerical nature. In case of unassembled examination, candidates are tested individually and separately. There is no formal examination and the selection is by means of an interview and testimony. It is used in filling higher positions.
- The Federal Service Entrance Exam and the Professional and Administrative Career Exam are the two major exams.
- No definite educational qualification is prescribed. Anybody can enter into the civil service provided he qualifies in the competitive examination. However, residential qualification has to be fulfilled.
- Candidates who pass the examination for a particular job are placed on a list in the order of their grades. However, extra points are granted to the ratings of veterans (five points), disabled veterans (ten points) and certain dependents of veterans.
- When a vacancy occurs in a federal agency, the appointing officer should fill it by selecting one of the first three persons on the eligible list for that job. This method of selection is called as the 'rule of three'.
- Production Records System
- Trait Rating System (Graphic Rating Scale System)
- Ordinary Laffan System (Substantiating Evidence Reports System)
- Personality Inventory System (Analysical Check List System of Rating or Probst System).
- The USA has a number of pay plans depending on the nature of job. Each plan has a series of grades (i.e. levels) with a range of salary steps within each grade. The Office of Personnel Management and the Bureau of Labour Statistics are involved in salary administration.
- Apart from pay (compensation), the civil servants are also given various kinds of allowances which are fixed on the basis of the prevailing price index.
- The civil servants are given the right to become members of any service association. The Lloyd La Follete Act of 1912 governs this right. The Civil Service Reform Act of 1978 also affirms the right of federal civil servants to form labour organisations and bargain collectively. Important federal employees' unions are - the American Federation of Government Employees, the National Federation of Federal Employees and the National Association of Government Employees.
- The civil servants do not enjoy the right to strike. This right is denied to them by the Taft-Hartley Act of 1947 (i.e. Labour-Management Relations Act). This Act is a major revision of the Wagner Act of 1935 (i.e. National Labour Relations Act). The Civil Service Reform Act of 1978 also forbids strikes, picketing or slow downs that interfere with government operations.
- Except the right to vote in elections and right to freedom of expression on political subjects, all other political rights of civil servants are severely restricted in the USA. While the First Hatch Act of 1939 (i.e. Political Activities Act) puts limitations on the political activities of the federal employees, the Second Hatch Act of 1940 (which was repealed in 1974) imposed similar restrictions on state and local employees.
- The retirement age for civil servants is 65 to 70 years. The Retirement Act of 1920 (revised in 1930 and 1956) set up a pension system for civil servants.
- The patronage system of recruitment should be abolished.
- Recruitment should be by open competitive examination.
- A civil service commission should be established. It should be an autonomous semi-judicial body and made responsible for proper administration of recruitment process.
- Promotion within the service should be by merit and not seniority.
- The intellectual side of administration should be separated from the mechanical side. In other words. the civil service posts should be divided into two classes, namely, the superior class and the inferior class. The superior class should perform intellectual work while the inferior class should do mechanical work. These two classes should have separate forms of recruitment.
- Recruitment age for inferior posts should be 17 to 23 and for superior posts 19 to 25. Thus, it confined entry into civil service to young men only and rejected the idea of recruiting mature men.
- Superior civil servants should be selected on the basis of general intellectual attainment rather than specialised knowledge. In other words, the open competitive examination should be in liberal arts rather than technical or professional subjects and should be of the university level.
- Unification of the civil service with unified recruitment and inter-departmental promotions. The committee felt that this unification would remedy the 'fragmentary character' of the civil service. The Civil Service Commission was established in 1855 by an order-in-council as an independent body to test candidates for recruitment. In the beginning, it tested, by examination, only those candidates who were nominated by the heads of departments. But after 1870, open competition organised by it became the only method of entry into the civil service. This merit system became a reality in Britain in 1870.
- A new civil service department should be created to manage the civil service. It should be headed by the Prime Minister and should absorb the Civil Service Commission. The Permanent Secretary of the civil service department should be designated as Head of the Home Civil Service.
- All classes should be abolished and replaced by a single unified grading structure covering all civil servants from top to bottom. The correct grading of each post should be determined by job evaluation.
- A civil service college should be setup to provide post-entry training for recruits. It should offer training courses in administration, management, economics and other allied subjects. The training courses should include management training for specialists also. Further, the college should provide a wide range of shorter courses and have important research functions.
- There should be greater mobility between the civil service and other employments, that is, the universities and the private sector. The opportunities for late entry and short-term appointments should be expanded.
- When recruiting university graduates, the relevance of their courses to the job they are being recruited to do should be taken into account. In other words, preference should be given to relevant degrees when recruiting.
- Administrative Staff College, set up in 1948 at Henley-on-Thames to provide external training in management
- Centre for Administrative Studies, set up in 1963 at London
- Royal College of Defence Studies at London provides training for diplomatic service
- Civil Service College
- It provides post-entry training for recruits (administrative or generalist) in financial, economic or social areas of administration.
- It offers specialised courses for specialists in administration and management.
- It conducts research on problems related to administration.
- It gives general guidance and advice to departments which carry out training for the executive and clerical staff.
- Extraordinarily fit for promotion
- Highly fit for promotion
- Fit for promotion
- Not yet fit for promotion
- The candidates are informed well in time of the vacant positions which are to be filled by promotion.
- The suitability of the candidates for promotion is determined by a board rather than a single individual.
- The aggrieved party has the right to appeal against the decisions concerning promotion. However, no appeal can be made to any authority above the head of the department.
- In practice, the consent of the Prime Minister is necessary to make promotions to the positions of Permanent Secretary, Deputy Secretary, Finance Officer and Establishment Officer.
- Since 1971, pay for civil servants in the UK is fixed on the basis of the 'Priestly Formula'. This formula recommended higher pay scales based on income policies of government and comparison with private sector pay scales. Pay is fixed and controlled by the British Treasury and Personnel Department.
- Apart from the pay (salary), civil servants in the UK are also given various kinds of allowances which are fixed on the basis of the prevailing price index.
- The civil servants in the UK are given the right to association. They also enjoy the right to associate with the trade unions to uphold their political ideologies. However, only the Union of Post Office Workers is associated with the Labour Party.
- The civil servants in the UK are not specifically denied the right to strike under the law. But striking by civil servants is a disciplinary offence.
- In the UK, there is a total ban on political rights and activities of the higher civil servants. This prohibition becomes progressively less strict for the middle and lower grades of the civil service. The lower grade personnel can participate almost in all of political activities. The political activities of the civil servants are monitored by the Treasury. The Masterman Committee on the political activities of civil servants in the UK in its report of 1949 stated that: “In a democratic society it is desirable for all citizens to have a say in the affairs of the state, and for as many as possible to play an active part in public life. The public interest demands the maintenance of political impartiality in the civil service and of confidence in that impartiality as an essential part of the structure of government in this country.”
- These Councils were set up first in 1917 in private industries on the recommendation of the Whitley Committee ‘Report on Relations between Employers and Employees’.
- The Whitley Councils were established in the sphere of civil service in 1919 on the recommendation of the Ramsay-Bunning Committee Report.
- The Whitley Councils in the civil service operate at national, departmental and local levels. The National Council deals with all matters of service conditions affecting the civil service as a whole.
- Whitley Councils at all levels consists of an equal number of representatives of the government (employer) and the staff (employee). The officers class (i.e., directing and supervisory staffs) represents the government side, while the middle and lower categories of staff represents the staff side,
- The official side and the staff side negotiate through the Whitley Council machinery operating at three levels. Whitleyism is therefore, a system of periodical discussion at various levels between the representatives of the government and staff for the purpose of settling the disputes on service conditions,
- The National Whitley Council consists of 54 members, 27 from each side. The Chairman of the Council belongs to the official side, while the Vice-Chairman to the staff side. The head of the Home Civil Service acts as the Chairman of the Council.
- These Whitely Councils have no power of decision, but only of recommendation. They arc only advisory bodies. Moreover, the Councils do not take up individual cases. The Departmental Councils (about 70 in number) operate within the ministries and the National Council performs central advisory functions for the government.
- When there is a disagreement between the official side and the staff side on matters of pay, hours of service and leave, provision is made for arbitration,
- The Civil Service Arbitration Tribunal was set up in 1936 and consists of the Chairman and two other members. The awards of the Tribunal are final, subject to the overriding power of the Parliament of the UK.
- The objectives of the Whitley Councils are:
- To provide machinery for the discussion and ventilation of the grievances related to the service conditions of the staff.
- To secure maximum cooperation between the state (as employer) and the general body of civil servants (as employees) for improving efficiency in public service and wellbeing of the staff.
- To bring together the experience and different viewpoints of the representatives of administrative, executive and clerical civil service in solving the problems.
- To attain the above mentioned objectives, the Whitley Councils perform the following functions:
- Providing the best means for utilising the experience and ideas of the staff.
- Securing, to the staff, a greater share of responsibility for the determination and observance of the conditions under which they carry out their duties.
- Determination of the general principles governing recruitment, hours of work, promotion, discipline, tenure, salary and retirement. Discussion on individual cases relating to promotion and disciplinary matters is not permitted.
- Encouraging further education and training of civil servants in higher administration and organi station.
- Improving office machinery and organisation and providing opportunities for the maximum consideration of suggestions made by the staff on this subject.
- Proposing legislation so far as it has a bearing on the position of civil servants in relation to their employment.
- All public officials are servants of the whole community and not of any group thereof (Article 15).
- Every person may sue for redress as provided by law from the state or a public entity, in case he has suffered damage through illegal act of any public official (Article 17).
- The Diet enacted in 1969 'The Total Staff Number Law' stipulating the total number of officials covering all ministries, commissions and agencies. Within this limit, the government can determine the number of officials in each ministry, commission, or agency.
- The Government adopted the National Personnel Curtailment Plan to cut-back the size of public officials.
- First Provisional Commission for Administrative Reform. It was set up in 1962 and was modelled on the Second Hoover Commission (1955) of the US.
- Second Provisional Commission for Administrative Reform. It was set up in 1981 under the Chairmanship of Toshio Doko.
- Conducting recruitment examinations
- Developing and enforcing position classification plan
- Training of civil servants
- Improving the efficiency of public officials
- Promotion of civil servants
- Examining and redressing the grievances of public officials
- Maintenance of discipline in public services
- Recommending on compensation and other service conditions
- Setting up procedures and standards on various aspects of personnel administration
- Maintenance of fairness in personnel administration. The NPA submits an annual report on its activities to the Diet and the cabinet.
- Prime Minister's Office
- Management and Co-ordination Agency (set up in 1984 on the recommendation of the Second Provisional Commission for Administrative Reform)
- Bureau of Budget in the Finance Ministry
- Administrative Service (I)
- Administrative Service (II)
- Public Security Service (I)
- Public Security Service (II)
- Educational Service (I)
- Educational Service (II)
- Educational Service (III)
- Educational Service (IV)
- Marine Service (I)
- Marine Service (II)
- Medical Service (I)
- Medical Service (II)
- Medical Service (III)
- Taxation Service
- Research Service
- Designated Service
- To promote esprit de corps and mutual understanding among them.
- To create in them a feeling of public servants.
- To make them community conscious.
- Institutional training at the Foreign Service Training Institute4 months
- On-the-job training at the headquarters of the Ministry of Foreign Affairs1 year
- Posting in diplomatic mission as an attache for foreign language instruction2 or 3 years
- Promotion of personnel shall be by competitive examination among incumbents of government positions of lower levels than that of the government position under consideration for promotion,
- In cases where the NPA deems it impracticable to hold an examination among the incumbents concerned, promotion may be made by means of an evaluation based on the past service record of such incumbent.
- The National Public Service Law provides that the personnel shall be compensated on the basis of the duties and responsibilities of their positions. Accordingly, Japan has adopted the principle of 'fair comparison' with outside organisations for salary-fixation of its civil servants. The NPA annually surveys thousands of companies to ascertain the salary levels in the private sector. Based on the finding, the NPA develops a pay plan and submits it to the Diet and the cabinet.
- Apart from the regular salary, the civil servants are also given various allowances like housing allowance, special area-work allowance, overtime allowance, cold district-allowance, family allowance, special work allowance, and so on.
- Like the USA, Japan also grants its civil servants the right to association. However, the police personnel and the personnel working in the Maritime Safety Agency or in penal institutions are denied this right.
- Like the USA, Japan also does not grant the right to strike to its civil servants. Thus, in Japan, it is illegal for the civil servants to participate in a strike.
- Like the USA, Japan also places restrictions on the political activities of civil servants. Except the right to vote, they do not enjoy any other political rights.
- In 1985, the retirement age for civil servants was fixed at 60 years. Before that, there was no compulsory retirement provision. It was governed by conventions. On retirement, a civil servant is rewarded by the government with a placement in a private corporation. The system is called 'amakudari' which literally means 'descent from heaven'. The post-retirement placement is done by a committee within the ministry in which he worked throughout his governmental career.




